- Corporate Training Library

Administrative Office Assistant (CE005)


Description
Course Overview: Administrative Assistant Training Program

The Administrative Assistant Training Program is designed to equip individuals with the essential skills and knowledge required to excel in the role of an administrative assistant. The program consists of eight comprehensive modules that cover various aspects of administrative responsibilities, office management, communication skills, digital literacy, meeting and event management, project management, leadership skills, and professional development.

Throughout the program, participants will engage in readings, practical assignments, quizzes, and real-world case studies to reinforce their learning. They will also benefit from interactive live sessions and opportunities for peer-to-peer learning. The program culminates in a capstone project where students can demonstrate their administrative skills in a simulated professional scenario.

Learning Outcomes:

Upon completion of the Administrative Assistant Training Program, participants will:

Understand the evolving role of administrative assistants and their organizational responsibilities.
Possess the necessary traits and skills to be an effective administrative assistant.
Appreciate the significance of confidentiality and professionalism in their role.
Demonstrate proficiency in essential office management skills, including planning, scheduling, and calendar management.
Apply office systems and procedures for efficient filing, record-keeping, and inventory control.
Manage office supply procurement effectively.
Communicate effectively through written communication, including reports, memos, and emails.
Demonstrate strong verbal communication and active listening skills.
Exhibit interpersonal skills and collaborate effectively in a team.
Employ conflict resolution and negotiation skills when faced with challenging situations.
Demonstrate proficiency in using Microsoft Office Suite and collaborative tools.
Troubleshoot basic IT issues and maintain digital files securely.
Plan, schedule, and facilitate meetings and events efficiently.
Prepare accurate meeting agendas and minutes.
Organize successful company events and conferences.
Understand the principles of virtual meetings and webinar management.
Apply project management principles to effectively manage tasks, prioritize, and solve problems.
Develop leadership skills, including effective delegation and supervision of office staff.
Support staff training and development, fostering a positive office culture.
Understand the career path and growth opportunities as an administrative assistant.
Build a professional network, engage in continuous learning, and develop a professional portfolio.
Course Benefits:

Comprehensive Training: The program covers a wide range of topics relevant to administrative assistants, ensuring a comprehensive understanding of the role and responsibilities.

Practical Application: Participants engage in practical assignments, case studies, and a capstone project, allowing them to apply their learning to real-world scenarios.

Experienced Instructors: Participants receive feedback and guidance from experienced instructors who provide valuable insights and expertise.

Career Advancement: The program equips participants with the necessary skills and knowledge to enhance their professional growth and open doors to new career opportunities.

Flexibility and Convenience: The online format of the training program allows participants to learn at their own pace and convenience, fitting into their busy schedules.

Up-to-date Content: The training program incorporates the latest industry trends and practices, ensuring participants receive relevant and current information.

Confidence and Competence: Graduates of the program will gain the confidence and competence needed to excel in their roles as administrative assistants, contributing to their personal and professional success.

The Administrative Assistant Training Program provides a comprehensive and practical approach to developing the skills and knowledge required for a successful career as an administrative assistant. Participants will gain valuable insights, practical skills, and the confidence to excel in their roles, making a positive impact in their organizations.
Content
  • Administrative Assistantship Course
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever