Course Overview

The "New Manager Training" self-paced online program is designed to equip newly promoted managers with the essential skills and knowledge required to excel in their roles. This comprehensive course covers a wide range of topics, from effective communication and team management to conflict resolution and performance management. By the end of this course, participants will be well-prepared to lead their teams with confidence and drive organizational success.

Learning Outcomes

Upon completion of this course, participants will be able to:

Understand the fundamental roles and responsibilities of a manager.
Communicate effectively with team members and key stakeholders.
Delegate tasks efficiently and manage time effectively.
Provide constructive feedback and manage underperformance.
Resolve conflicts and foster a positive team culture.
Set clear objectives and align team goals with organizational objectives.
Implement performance management strategies to enhance productivity.
Develop emotional intelligence and improve interpersonal skills.
Navigate change management and lead teams through transitions.
Create an inclusive and diverse workplace environment.

Course Benefits

Flexible Learning: Access the course anytime, anywhere, and learn at your own pace.
Expert Instruction: Gain insights from experienced trainers with real-world management experience.
Interactive Content: Engage with interactive modules, case studies, and practical exercises.
Certification: Receive a certificate of completion to validate your new skills and knowledge.
Career Advancement: Enhance your managerial capabilities and increase your potential for career growth.


Course Outline

Module 1: Introduction to Management
Understanding the role of a manager
Key responsibilities and expectations
Transitioning from peer to manager

Module 2: Effective Communication
Communication styles and techniques
Active listening and feedback
Influencing and persuading others

Module 3: Time Management and Delegation
Prioritizing tasks and managing time
Delegation strategies and best practices
Avoiding common time-wasters

Module 4: Setting Objectives and Performance Management
Establishing SMART goals
Monitoring and evaluating performance
Conducting performance reviews

Module 5: Conflict Resolution
Identifying sources of conflict
Conflict resolution techniques
Building a collaborative team environment

Module 6: Feedback and Coaching
Providing constructive feedback
Coaching for performance improvement
Developing a coaching mindset

Module 7: Emotional Intelligence and Interpersonal Skills
Understanding emotional intelligence
Building strong interpersonal relationships
Managing stress and maintaining resilience

Module 8: Change Management
Understanding the change process
Leading teams through change
Overcoming resistance to change

Module 9: Creating an Inclusive Workforce
Embracing diversity and inclusion
Strategies for creating an inclusive environment
Benefits of a diverse workforce

Module 10: Leadership and Continual Improvement
Leadership styles and their impact
Fostering a culture of continuous improvement
Developing a personal leadership plan

This self-paced online training program is designed to provide new managers with the tools and confidence they need to succeed in their roles and drive their teams towards achieving organizational goals.